Our Guarantees

Each day, our goal is to deliver unparalleled service and exceptional products to you.

Discover Premium Home Design at William Wood. Each product in our collection has been meticulously chosen to meet the high demands of our customers, with countless hours dedicated to ensuring exceptional quality and craftsmanship.

William Wood 10 year warranty guarantee

Whether you are purchasing a mirror, or a table, rest assured that all structural components of our furniture* are covered by our guarantee. Please refer to the FAQs for full details.

*Excludes homewares and accessories.

Over 500,000 Customers Have Trusted Us

More than 500,000 home enthusiasts have discovered the perfect piece for their home with William Wood.

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Pay in 3-12 Instalments

We prioritise making your life easier, including payment options. You can split payments for most items in our catalog into interest-free instalments with just a few clicks—simple and secure. For full payment terms, visit our dedicated page.

Payment information

Free & Fast Delivery to Mainland UK & Northern Ireland

Experience our highly-acclaimed and reliable William Wood Dedicated Delivery Service. All deliveries are pre booked by your own William Wood Dedicated Delivery Driver 24 - 48 hours in advance.

Delivery information

90 Days Hassle-Free Returns

It's natural to have doubts—it's part of the process. You might wonder if the furniture that looks perfect on our website will suit your home. What if you change your mind? Rest assured, contact us within 90 days and we'll take back the furniture hassle-free. We cover all costs, offering you a risk-free trial.

Returns FAQs

Industry Leading Instant Refund Service

The moment your order is collected, a notification will be sent to our Customer Support Team. Your order will then be refunded instantly. If your order is collected out of working hours (8 AM - 4 PM Monday - Friday), we will refund you the next Business Day - That's our promise.

Refund FAQs

We're working towards a Sustainable Future

We plant one tree with every order received through our partnership with ecodrive. You are also have the option to plant your own tree at checkout for £0.65. We work to prevent 10,000kg of plastic from reaching our oceans each year through our partnership with CleanHub. We offset the carbon emissions from every order we ship with Shopify Planet.

Plastic Neutral Information