Portera

Large White Textured Terracotta Vase

To hold your order, simply tick "Hold my order in stock for up to 90 days" at checkout and select your desired hold date.

Alternatively, you can email hello@williamwoodmirrors.co.uk after placing your order, quoting your order number and the date you want to hold your order until. An advisor will be happy to assist you.

PLEASE NOTE: We can only hold orders for up to 90 days from the date of your purchase.

There are no shortcuts in our design process. Every William Wood product is built to last - That's our promise to you

If the product that you receive is not for you, you won't pay anything. Every order is backed by our 100% money-back guarantee.

NETHERLANDS DELIVERY INFORMATION

Your order will be safely delivered by William Wood Dedicated Delivery service within 7-28 Business Days.

Once you receive your shipping confirmation email, our team will contact you to book delivery.

PRE ORDER ITEM(S) DELIVERY

Your Pre Order items will be shipped urgently within the specified week. You can find this week below the 'ADD TO BAG' button. Our highly acclaimed Pre Order service lets you reserve in-demand stock. You can cancel anytime, 100% refund guarantee.

For orders with both in-stock and Pre Order items, we will ship the in-stock items first, within the usual time. Once your Pre Order items are available, we'll send them promptly to you upon arrival to our warehouse.

We offer a 100% Money Back Guarantee on all orders, including a 90 Day Hassle-Free Returns . To initiate your return and claim your 100% refund, simply head to your Customer Portal and select 'Request a return' or email hello@williamwoodmirrors.co.uk with your order number. Our Customer Support Team will get back to you as soon as possible with the next steps.

INDUSTRY-LEADING INSTANT REFUND SERVICE

Experience our industry-leading Instant Refund Service (Maximum wait time for your refund: 1 Business Day). We ensure a prompt, 100% money back refund on all returns.

Once your return is collected, a notification will be sent to our Customer Support Team, and your 100% refund will be processed instantly. If your return is collected outside of working hours (8 AM - 4 PM, Monday - Friday), you will receive your refund the next business day – that's our promise.

For more information about our Returns & Exchanges, click here.

Need more help? Feel free to contact our Customer Support Team via hello@williamwoodmirrors.co.uk, and one of our advisors will be happy to assist you.

DELIVERY TO FRONT ENTRANCE OF YOUR PROPERTY

William Wood Dedicated Delivery service will hand deliver your item(s) with the utmost care to the front entrance of your property.


DELIVERY TO SPECIFIC ROOM OF CHOICE WITHIN YOUR PROPERTY

With a large majority of cases, William Wood Dedicated Delivery service will be able to deliver your item(s) to your room of choice. However, upon inspecting the path to your specific room of choice and whether this may be to difficult, this decision will be at the William Wood Dedicated Delivery drivers discretion.

Require further assistance? Contact our Customer Support Team via hello@williamwoodmirrors.co.uk and an advisor will be pleased to assist you.

Require assistance? Contact our Customer Support Team via hello@williamwoodmirrors.co.uk and an advisor will be pleased to assist you. Contact us here - /pages/contact-us

RESPONSE TIMES

Most inquiries are handled within a matter of hours, however please allow up to 1-2 working days for a response during busy periods.

Take the stress out of mounting / assembly with William Wood. We have partnered with Taskrabbit, the largest home services site in the UK, to make mounting your mirror or assembling your furniture easier than ever to save you time. Find the help you need from less than £20.00 an hour, with services available all over the UK.

How does Taskrabbit work?

After purchasing your new William Wood product, you will notice that we provide options for professional furniture assembly / mounting via Taskrabbit on your post purchase thank you page. Click on one of the provided links and enter your full address to find all the available Taskers in your area. Choose the Tasker who will be able to meet your needs and budget from the available list to help assemble / mount your William Wood product.

Please note that whilst you may be able to book a Tasker to assemble / mount your new William Wood products on the same day as William Wood will deliver, we advise you to book your Tasker for the next day to avoid any timing issues.

Simply click the link below, add your full address and you will be shown all the furniture assembly Taskers available in your area. You can use Taskrabbit to book other home services too such as shelf mounting or side table assembly.

BOOK MIRROR MOUNTING SERVICE

BOOK FURNITURE ASSEMBLY SERVICE

How long do tasks take?

Time can vary according to how many products you require mounting / assembling – a single mirror / coffee table will usually take less than one hour to mount / assemble.

How much do tasks cost?

The cost of mounting / assembling your William Wood product will depend on the Tasker you choose from Taskrabbit – their prices will be listed when you enter your address, and you can choose the best price for your budget. Taskers bill on an hourly basis and you will receive a final bill once the job has been complete based on the time taken.

What products apply?

We offer occasional furniture, some of which are delivered flat packed. Should you wish, you can use Taskrabbit taskers to build the flat packed furniture for you. Please note, some of our occasional furniture does not require assembly. To identify which products do not require assembly, please look out for this icon on the product page:

We offer an extensive range of mirrors. Should you wish, you can use Taskrabbit taskers to mount your mirror(s) on your wall for you.

Taskrabbit has Taskers capable of assembling / mounting a wide range of furniture / mirrors. Taskers will follow all instructions provided.

Do nots

• Book a Tasker until you have taken receipt of your order.
• Book a Tasker until you have confirmed you are satisfied with the quality of your item(s).
• Book an assembly service for furniture which does not require assembly (please look out for the icon above on the product). Note: Trays, Vases & Lamps DO NOT require an assembly service.

Terms and Conditions

• Taskrabbit is the preferred partner of William Wood for furniture assembly / mirror mounting.
• Before arranging an appointment via Taskrabbit, please ensure that you are happy to abide by the terms and conditions set by Taskrabbit.
• William Wood is not responsible for any issues caused by third parties, including missed or late appointments, damages or required repairs. Any such instances can be taken up separately with Taskrabbit.

Partner Disclosure

You are welcome to use any supplier for your assembly, but William Wood have chosen a trusted supplier so you can be assured of satisfaction. William Wood will earn a small commission if you choose Taskrabbit for your assembly.